FAQ

With the 1-Up Game Truck, its use is only limited by your imagination.  Our most commonly hosted events are birthday parties; however, we also host bachelor/bachelorette parties, graduations, school and community events, corporate events, launch parties, church functions, family reunions, bat/bar mitzvahs, fundraisers, sports viewing, tailgating, grand openings, festivals, carnivals and much more.

Book Online or call (609) 819-1439. Once we confirm your date and time slot, you will receive an invoice to pay the deposit. A $50 deposit is required to hold your date and time slot. Full payment is due no-later-than 14 days prior to your scheduled party. If the full-payment has not been received within 14-days of your scheduled party, your time slot will be forfeited. Please see our refund and cancellation policy below for further information.

We understand that sometimes things simply come up.  If you must cancel your event, a full refund is given when at least a 14-day notice is provided via email to booknow@1upgametruck.com. All refunds will be processed within 48 hours. The length of time for your refund to be deposited into your account will depend upon processing times for the payment selection used when your party was booked.

Any cancellations with less than a two-week notice will forfeit their deposit of $50, unless the party is rescheduled for a later date, and within six months of the original event date. Parties may only be rescheduled once. 

Cancellations or changes to schedule within 7 days of the event are at the sole discretion of 1-Up Game Truck and may forfeit 50% of total cost to book the event. Please contact us at booknow@1upgametruck.com or (609) 819-1439 to discuss your specific situation.

We arrive at your location approximately 15 minutes early to park and setup. The Game Coach prepares the 1-Up Game Truck; and, when it’s ready, your guests are given a short introduction, the doors swing open, and the party begins! The Game Coach is always on-hand to offer tips, handle requests and facilitate the fun. When it’s over, we simply shut down, pack up and drive off.

We take pride in our sanitization procedures! After every party, the Game Truck floor is vacuumed, and all surfaces are thoroughly wiped down with a mild detergent. This includes but is not limited to doors, door handles, stadium seating, chairs, counters, all video game controllers and any accessories. In addition, the floor is mopped on an as needed basis.

On a weekly basis (or as needed) the Game Truck’s exterior is washed to keep it shiny!

See Our Truck.

We offer a large selection of the latest and greatest multi-player games for Xbox Series X, PlayStation 5 and Nintendo Switch.  We are constantly updating our library of games, so if you have a specific request, call/email us prior to your event, and we’ll do our best to accommodate.  See our video game offerings.

No, the 1-Up Game Truck is self-powered by an on-board generator.

We currently operate in the following areas:

• Primary Service Area (20 miles of 08048)
• Secondary Service Area (50 Miles of 08048)

Calculate the distance to your location using this free tool: zip-codes.com

When available, bookings outside of our standard service areas can be scheduled with an assessed surcharge. Please see our Service Area page for pricing.

Our 1-Up Game Truck requires clearance of approximately 60 feet in length (7 parking spaces), 12 ft. in height and 9′ ft in width (width of a standard truck), reserved with cones or some type of marker.  The gaming rig, while might block your driveway, will fit in front of most residential locations. The 1-Up Game Truck ideally needs a level area to ensure the best playing conditions, and for the safety of the guests, we prefer to pull up to a curb. When your residence isn’t an option, consider a local park, or call us, as we may be able to provide a solution with our partnered local businesses. However, when choosing a location other than your residence, it’s your responsibility to obtain any necessary permits and/or authorizations for your locale prior to the event. To ensure your event begins on time, please have space allocated at least 20 minutes prior to your event’s start for proper set up. If space isn’t allocated at time of arrival, and as a result the party is delayed, the party may not be extended if by doing so creates a conflict in the schedule. Lastly, if we need to inspect the location prior to the day of your event, please let us know and we’ll do so.

The short answer is no, if you live in a development or built-up urban area. This is due to most driveways being slanted and there typically just is not enough room to fit both the trailer and truck.

However, if your property has ample space and is flat and level, we can park anywhere it will be safe for you, your guests and our game coach. 

Game Stations

The 1-Up Game Truck has 16 gaming stations with two of those being outside. All 16 can be played in 2-player mode allowing up to 32 players at once. However, some will want to play 1-player games.

Seating

Our stadium seating can seat 12-16 children or 8-12 adults. We have an additional 7 chairs and two racing simulators. In total, we can seat anywhere from 17 to 25 players at once.

Party Capacity

Our 90-minute event packages can accommodate approximately 28 players inside and an additional 4 players outside (weather permitting). We can host large format events as well, rotating “players,” but a 90-minute event is most successful with 30 or less (weather permitting).

Parents are always welcome to join in the fun, but one of the great advantages of a 1-Up Game Truck Party is that it’s hosted by a trained Game Coach. Game Coaches have a passion for gaming and their job is to lend expert advice, motivate, and manage your party. Though parents are free to relax inside the house or visit with friends while the guests play, we require that one responsible adult remain on site for the duration of the event, and if there are players under the age of 6, at least one (1) adult accompany each child in the theater.

Party pricing is dependent on format, time, length and location.  We consider our pricing competitive, and a cost-effective option when choosing a party venue.  We’re so confident in our pricing and offerings that we encourage you to price compare to other event facilities and consider price per person and convenience.  For our detailed pricing information, check our Parties & Pricing page.

The 1-Up Game Truck books parties 7 days a week, all year-round.  We meet the needs of our party hosts with everything from the “typical” daytime or evening party, to the morning “Early Gamer Specials” ideal for slumber parties, to the late-night Grad All-Nighters.  Just call us and we’ll get you scheduled!

Additional time may be booked, or an event may be extended, as long as it doesn’t pose a conflict with previously scheduled events. Events may also be double booked using our “Double the Fun Special” where you receive the 4.5 hours of game truck party fun for the price of less then two.

The interior of the 1-Up Game Truck is climate-controlled for hot summers and cold winters.  We are usually able to conduct our services any time of the year, however, for inclement weather, the exterior gaming stations may not be available, and the Game Coach will make the necessary adjustments for a successful event.  Also, if we are not able to provide our services due to severe and unexpected weather conditions and storm warnings, [flooding, heavy rain, thunder/lightning storm, extreme winds, etc.], we may, (and reserve the right to), delay or reschedule your service to preserve the safety of our staff, equipment, and especially you and your guests.

No, unfortunately, not at this time; however, we are currently working on building relationships with businesses in our service areas to provide additional resources and special offers for our customers. Though our business is the mobile video and gaming theater, we’ll constantly seek ways to help make your event as stress-free and successful as possible.

Yes, it’s appropriate, for a job well done.  Our staff works hard before, during, and after the event to ensure everyone has a good time; and, although, gratuity is not required, it is encouraged, (and appreciated), if you feel your Game Coach has exceeded your expectations.

The 1-Up Game Truck typically hosts private events; however, on occasion we host public events that will allow for people to check us out.  For more information and updates on future public events, follow us on our social media (see the bottom of any of our pages).

Please call us at (609) 819-1439 or email (preferred) us at booknow@1UpGameTruck.com.